Terms of service
Terms of Service
These Terms of Service govern your use of our website and the purchase of products from Dear Daughter (“we”, “us”, “our”). By accessing our website or placing an order, you agree to these terms.
If you do not agree to these terms, please do not use our website.
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1. Company Information
Dear Daughter is a UK-based small business.
Contact email: deardaughteruk@gmail.com
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2. Products & Availability
All products are subject to availability. We reserve the right to withdraw or amend products at any time without notice.
Where items are offered as pre-order, estimated shipping dates are provided in good faith but may be subject to change. We will notify customers of any significant delays.
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3. Pricing & Payment
All prices are listed in GBP (£) and include VAT where applicable.
We reserve the right to change prices at any time. However, this will not affect orders that have already been confirmed.
Payment must be made in full at the time of purchase unless otherwise stated.
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4. Order Acceptance
After placing an order, you will receive an email confirmation. This confirmation does not constitute acceptance of your order. A contract is formed when your order is dispatched.
We reserve the right to refuse or cancel orders at our discretion, including in cases of pricing errors or suspected fraudulent activity.
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5. Delivery
Delivery times are estimates only and are not guaranteed. We are not liable for delays caused by third-party carriers, customs, or events beyond our reasonable control.
Risk in the goods passes to you upon delivery.
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6. Returns & Cancellations
Your rights to cancel and return goods are set out in our Returns & Refunds Policy.
Nothing in these Terms affects your statutory rights under UK consumer law.
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7. Intellectual Property
All content on this website — including text, images, branding, logos, product names, and designs — is the property of Dear Daughter and may not be copied, reproduced, distributed, or used without our written permission.
Unauthorised use of our intellectual property may result in legal action.
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8. Limitation of Liability
To the fullest extent permitted by law, Dear Daughter shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any matter that cannot legally be limited under UK law.
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9. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
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10. Changes to These Terms
We reserve the right to update these Terms of Service at any time. Changes will take effect immediately upon posting to the website.
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If you have any questions about these Terms, please contact us at deardaughteruk@gmail.com.